Here are a few answers to questions we recieve the most! Is your question not listed? Send it to us by email to [email protected] and we’ll do our best to find the answers!

Why organic loose leaf tea?

  • Basically- it’s better for your cup, our environment & those who work to harvest your cuppa!
  • Little Tea Cart is not a Certified Organic business. But ALL of our ingredients are purchased from certified organic sources.
  • Read more about the importance of choosing organic loose leaf teas HERE

How do you make tea without a tea bag? 

What about custom orders? 

  • Yep- we offer custom orders from blends to custom gift basket to spread some tea cheer!  We’d love to help make your tea time dreams come true! We’ve even created a tea party in a toy dump truck for a little boys Christmas present one year!  Send us your tea dreams HERE –

HOLIDAY ORDERS? —  *NOTE* 2020 has impacted our shipping dates!

  • PRE-ORDERS are urged this year for any holiday items!
  • Due to 2020’s ups & downs– After December 1 we can not guarentee arrival before Dec. 15!
  • Custom orders for the holidays: PLEASE order before November 20 so we can guarentee delivery.
  • We offer special labels & packaging for those celebrating holidays besides Christmas! Please allow 7-14 days for processing your request.
  • Find our ever growing list of HOLIDAY GIFTS HERE 

Do you have any coupons and FREE SHIPPING?

Returns & refunds

  • Unopened tea and other food items, and merchandise must be returned within 5 days of purchase?receipt. Only products in original packaging & new condition are eligible. Once received and verified, we will process the refund to your account. Contact us for return instructions. Return shipping costs are the responsiblity of the customer.
  • Online orders may be cancelled within 1-2 days of ordering. Please contact us as soon as possible for faster refund!

Where are you located? I'd like to have a tea party!

  • Little Tea Cart is an online shop for 2020- due to Covid-19 and to control access to our products we have not attended markets.
  • You can find our products at: Half-Moon Bakery & Bisto and Downtown Julie Brown Marketplace
  • TEA PARTIES: Check out our new Tea Boxes of tea, jams, scones and more HERE!    Yes- contact us for a custom tea party service for you!

What about COVID-19? 

  • Here's another example of the benefits of supporting micro & small business! We restrict access to our tea studio to only 3 people- and strictly follow all state & CDC recommendations and policies.
  • We have always had a mask, hat & glove policy due to the nature of working with blending a consumable product and pollen from all the herbs like chamomile.
AND last but not least the most often asked question EVER:

Do you drink coffee? yes. hard to believe but we've kept an actual record of how often this question is asked, in person, email or Instagram...

As of August 12, 2020 #136 times.... the answer is YES-- but only coffee from small micro-roasters! Here's our favorites:

Taste the World (Oswego,NY) SUNSET is our fav! 

Gato Diablo Coffee (Cape Vincent, NY) Favorite roast:  Guatamalan

Tug Hill Roasters (Watertown,NY) We just love some Running George!

Ask a question & have Tea Fun with Us at

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