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Here's a few answers to questions we recieve the most!

Is your question not listed below? Click HERE to send it to us! We’ll do our best to find the answers!

Why organic loose leaf tea?

  • Basically- it’s better for your cup, our environment & those who work to harvest your cuppa!
  • Little Tea Cart is not a Certified Organic business. But ALL of our ingredients are purchased from certified organic sources.
  • Read more about the importance of choosing organic loose leaf teas HERE

How do you make tea without a tea bag? 

What about custom orders? 

  • Yep- we offer custom orders from blends to custom gift basket to spread some tea cheer!  We’d love to help make your tea time dreams come true! We’ve even created a tea party in a toy dump truck for a little boys Christmas present one year!  Send us your tea dreams HERE –

HOLIDAY ORDERS? —  *NOTE* 2020 has impacted our shipping dates!

  • PRE-ORDERS before November 15 are urged this year for any holiday items!!
  • Due to 2020’s ups & downs– After November 15 we can not guarentee arrival before Dec. 15!
  • Custom orders for the holidays: PLEASE order before November 15 so we can guarentee delivery.
  • We offer special labels & packaging for those celebrating holidays besides Christmas! Please allow 7-14 days for processing your request. This service is not available after November 20!
  • Find our ever growing list of HOLIDAY GIFTS HERE 

Do you have any coupons and FREE SHIPPING?

  • YES! Orders $75 and over get FREE SHIPPING!
  • Members of the Tea Tribe get all sorts of great deals just for subscribing! Even flash sales! CLICK HERE TO JOIN!

Returns & refunds

  • Unopened tea and other food items, and merchandise must be returned within 5 days of purchase?receipt. Only products in original packaging & new condition are eligible. Once received and verified, we will process the refund to your account. Contact us for return instructions. Return shipping costs are the responsiblity of the customer.
  • Online orders may be cancelled within 1-2 days of ordering. Please contact us as soon as possible for faster refund!

Where are you located? I'd like to have a tea party!

What about COVID-19? 

  • Here's another example of the benefits of supporting micro & small business! We restrict access to our tea studio to only 3 people- and strictly follow all state & CDC recommendations and policies.
  • We have always had a mask, hat & glove policy due to the nature of working with blending a consumable product and pollen from all the herbs like chamomile.
AND last but not least the most often asked question EVER:

Do you drink coffee? yes. hard to believe but we've kept an actual record of how often this question is asked, in person, email or Instagram...

As of August 12, 2020 #136 times.... the answer is YES-- but only coffee from small micro-roasters! Here's our favorites:

Taste the World (Oswego,NY) SUNSET is our fav! 

Gato Diablo Coffee (Cape Vincent, NY) Favorite roast:  Guatamalan

Tug Hill Roasters (Watertown,NY) We just love some Running George!

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