Here are a few answers to questions we recieve the most! Is your question not listed? Send it to us by email to [email protected] and we’ll do our best to find the answers!
Why organic loose leaf tea?
- Basically- it’s better for your cup, our environment & those who work to harvest your cuppa!
- Little Tea Cart is not a Certified Organic business. But ALL of our ingredients are purchased from certified organic sources.
- Read more about the importance of choosing organic loose leaf teas HERE
How do you make tea without a tea bag?
- It's SUPER EASY! Warm up that kettle and click HERE to find out
What about custom orders?
- Yep- we offer custom orders from blends to custom gift basket to spread some tea cheer! We’d love to help make your tea time dreams come true! We’ve even created a tea party in a toy dump truck for a little boys Christmas present one year! Send us your tea dreams HERE –
HOLIDAY ORDERS? — *NOTE* 2020 has impacted our shipping dates!
- PRE-ORDERS are urged this year for any holiday items!
- Due to 2020’s ups & downs– After December 1 we can not guarentee arrival before Dec. 15!
- Custom orders for the holidays: PLEASE order before November 20 so we can guarentee delivery.
- We offer special labels & packaging for those celebrating holidays besides Christmas! Please allow 7-14 days for processing your request.
- Find our ever growing list of HOLIDAY GIFTS HERE
Do you have any coupons and FREE SHIPPING?
- YES for members of the Tea Tribe! CLICK HERE TO JOIN!
Returns & refunds
- Unopened tea and other food items, and merchandise must be returned within 5 days of purchase?receipt. Only products in original packaging & new condition are eligible. Once received and verified, we will process the refund to your account. Contact us for return instructions. Return shipping costs are the responsiblity of the customer.
- Online orders may be cancelled within 1-2 days of ordering. Please contact us as soon as possible for faster refund!
Where are you located? I'd like to have a tea party!
- Little Tea Cart is an online shop for 2020- due to Covid-19 and to control access to our products we have not attended markets.
- You can find our products at: Half-Moon Bakery & Bisto and Downtown Julie Brown Marketplace
- TEA PARTIES: Check out our new Tea Boxes of tea, jams, scones and more HERE! Yes- contact us for a custom tea party service for you!
What about COVID-19?
- Here's another example of the benefits of supporting micro & small business! We restrict access to our tea studio to only 3 people- and strictly follow all state & CDC recommendations and policies.
- We have always had a mask, hat & glove policy due to the nature of working with blending a consumable product and pollen from all the herbs like chamomile.
AND last but not least the most often asked question EVER:
Do you drink coffee? yes. hard to believe but we've kept an actual record of how often this question is asked, in person, email or Instagram...
As of August 12, 2020 #136 times.... the answer is YES-- but only coffee from small micro-roasters! Here's our favorites: